Frequently Asked Questions

Can we place a hold on a date?

A signed catering & venue contract with 24 Carrots and 20% payment is required to secure a date (or 50% payment if the event date is within 6 months). All dates are on a first come, first served basis. Preliminary dates included in proposals do not guarantee date availability or hold/secure that date, and multiple proposals for each date may be sent out simultaneously. Let us know if you’d like to start a proposal!

We have an estimated guest count. What if our guest count goes up or down after we book the venue?

Your guest count may increase after booking up to our venue’s maximum capacity but can only be reduced by 10% of the original contracted count. Final guest counts are due 3 weeks prior to your event date. We always recommend signing a little lower than your anticipated guest count. Once your RSVPs come in, we can increase as needed!

Can I bring in my own catering?

Catering and bar services are exclusively provided by 24 Carrots; however, clients are welcome to provide their own wedding cake and specialty desserts. 24 Carrots will cut and serve your wedding cake complimentary. An outside caterer may be permitted by request and approval only to provide traditional cultural or ethnic cuisine, should 24 Carrots be unable to produce the requested menu in-house. 24 Carrots will continue to provide all bar services, staffing, and rental equipment, and a catering buy-out fee will apply. Speak with your venue representative for a list of outside approved catering partners. All outside caterers must meet 24 Carrots’ quality, safety, and insurance standards and will be subject to approval at 24 Carrots’ sole discretion.

Can I bring in my own alcohol or bar services?

Bar services are exclusively provided by 24 Carrots, and due to our liquor licensing all alcoholic beverages must be supplied and served by 24 Carrots service staff. Outside alcohol is not permitted at any time.

What outside vendors may I hire directly?

Outside vendors such as coordinator, florist, photo, video, signage, wedding cake and specialty desserts are welcome at our venue with the proper insurance and cannot be invited guests.

What rental & décor items must be provided through 24 Carrots?

All additional rentals including but not limited to tables, linens/napkins, chairs, tableware, chargers, bar service rentals, lounge furniture, dance floor, lighting, etc. must be provided by 24 Carrots through our exclusive rental & lighting partners. For upgraded rental options and pricing please speak with your 24 Carrots representative.

What is the venue capacity?

Our dining capacity on the west deck is ideally 150 guests for dinner service (up to 170 with a very cozy layout). We can go up to 200 guests as a cocktail style reception with not a seat for every guest.

Are menu tastings available?

Tastings are available prior to securing the venue and 24 Carrots services for a cost of $95/person + tax. *Please note that our tasting rooms book out 1-2 months in advance and your proposed celebration date is not on hold.

Tastings taking place after booking are complimentary for two. Additional guests are a non-refundable fee of $95/person + tax. All tasting appointments are hosted at the 24 Carrots HQ in Costa Mesa. Private tastings are available by appointment only and are recommended 4-6 months prior to your event date.

Is the venue ADA Accessible?

Yes, we do have an elevator on the property and ADA accessible restrooms on the first floor.

How much time is included in the venue rental?

We only book one event per day! Venue rental of (6) hours of event time are included with the venue rental from ceremony start to event conclusion (i.e. 4:00pm-10:00pm). Additional hours of event time can be added to the contract at $300.00 per additional hour (after 6 hours). Events must conclude by 10:00pm.

Are there on-site accommodations available for getting ready?

There is (1) suite available on the 1st floor. Access begins (4) hours prior to ceremony/event start time. We recommend getting ready off-site and utilizing the suite for outfit changes, touchups, and personal items.

Can I bring drinks and snacks for the onsite suite?

Due to our liquor license, no outside alcohol is permitted on property at any time. Please contact the venue team for the purchase of pre-ceremony beverages prior to your event date. You are welcome to bring your own snacks and non-alcoholic beverages for suite access starting at (4) hours before event time.

What are the options for parking?

Metered parking is available in the adjacent lot surrounding the venue for $1.50 per hour from 9:00am until 10:00pm seven days a week. Pre-paid hourly parking vouchers and Valet Packages are available to offer hosted metered parking for invited guests. Valet Packages are based on event timing and guest count. Please see your 24 Carrots representative for pricing information. Guests must adhere to all city postings. Cars are not allowed to be left overnight.

Do you offer a Rehearsal?

Rehearsals are optional and take place on available dates that are not booked for an event. The venue is accessible by appointment only for 1 hour during business hours. If an event is later scheduled on a day with a previously scheduled rehearsal, the event will take precedence and the rehearsal will be rescheduled to an alternative available date.

What is the pet policy?

The venue does allow for pets to be present during the lawn ceremony only. Pets are to be leashed at all times. Pets cannot arrive at the venue more than 1-hour prior to the ceremony and must have a handler to remove the pet from the property no later than 30-minutes following the ceremony. Please note, pets are not permitted anywhere on the first or second level of the building. Service animals are welcome.

What about the train?

The train schedule is posted online, and your coordinator can easily create your timeline to avoid the train for your ceremony on the lawn if desired. The train passes quickly. There is a “no train horn” notice in effect for the City of San Clemente.

Who is the exclusive DJ for the property?

Due to the proximity to our residential neighbors, Ole Hanson Beach Club requires DJ services and audio assistance to be provided by our exclusive partner, N-Effect Productions, to manage sound levels and service the unique set-up at our historical property. N-Effect provides comprehensive DJ, lighting and photobooth options and packages. Clients will secure N-Effect services directly, and a contract with N-Effect must be signed withing 60 days of confirming your event at Ole Hanson Beach Club (or 30 dates if event date is withing 6 months).

May I bring in a band or other live musicians?

Live bands and any form of amplified live music are not permitted. Solo instrumental music including horns, drums, bag pipes and all wind instruments are considered amplified sound are also not permitted.

Is a wedding coordinator required?

Yes, a wedding coordinator is required. The wedding coordinator will be the primary point of contact of your event for the venue, 24 Carrots team, and all vendors. The coordinator must provide the required insurance and cannot be an invited guest. We are happy to provide a list of recommendations if needed!

Do vendors need insurance?

Ole Hanson Beach Club requires a $1,000,000 policy of General Liability Insurance for each of your vendors. This includes (but is not limited to) DJ/live musician, coordinator, florist, photographers, videographers, photo booth, bakery, hair/makeup (if done onsite) etc. Your officiant does not need insurance. If vendors have employees working at the event a certificate of insurance for Workman’s Compensation must also be provided. Please see the Ole Hanson Beach Club venue rental contract terms for a complete list of vendor insurance requirements.

When do vendors have access to the property?

Venue access for vendors begins (4) hours prior to the ceremony/event start time. Please note linens are not placed on tables until (2) hours before the event, so centerpieces can be added to the tables after this time. Your vendors have (1) hour after the event concludes to clean up.

What are the decorating restrictions?

Décor is allowed to be hung with string, zip-ties or fishing wire only. No staples, tape, nails, or other materials that could leave marks are permitted. Candles are allowed but must be enclosed in glass votives or hurricanes. No exposed flames are permitted. No fog or haze machines, disco balls, or fireworks (including cold sparklers) are allowed. No glitter or confetti is allowed. Ole Hanson Beach Club does not provide any set-up equipment; ladders will need to be provided by your vendors.

What is the cancellation policy?

All payments made to 24 Carrots are non-refundable and non-transferrable. For cancellations more than 30 days prior to your event date all payments made will be forfeited. For cancellations within 30 days of your event date the full contract balance will be due and forfeit. Please reference the 24 Carrots and Ole Hanson Beach Club venue contract terms and conditions for further details.